Client Satisfaction
We meet our clients' expectations through giving professional touch to our installation projects and through selection of highly trained and discipline personnel. This is achieved by carrying out proper security audit and consistent consultation with the client. On guarding services, we establish it through proper job description of each guard and open communication media between client, guard and the office. We also supervise our guards three times a shift.
We support our systems through regular and consistent monthly maintenance and feeding the client with trending global technological advancement as far as the industry is concerned.
To ensure total satisfaction, we at MB security harmonize all our technical and guards operations by establishing assignment instruction(Post orders) detailing job description of each guard and back-up response team. This we do in consultation with our clients for better security management acceptable to both parties.
Patrol and Supervision
Management emphasizes on high standards of disciplined personnels ensuring our clients get high standards of service meaning 24/7 patrol to keep our guards alert all the time. Our senior managers also conduct impromptu spot checks on both guards and supervisors.
We undertake a minimum of three times supervision of all our security personnel with the duration of 12hrs shift conducted by well trained, experienced and competent supervisors. We are in constant 24hrs communication with our control room using enhanced mobile phone communication.
Senior management staff and duty officers also carry out impromptu checks on the supervisors and guards to ensure that all the security needs in all the assignments are satisfactorily undertaken.
Staff Strength
The management is a self motivated team, result oriented, disciplined and honest. This drives team work and explains our successes in security industry with over 195 guards spread across the country. We are one of the market leaders wwith ever growing strength of corporate and individual clients.
Our technical team is highly trained in modern security solutions and undergoes continuous training to take advantage of technological changes for the benefit of our clients.
Being a successful company is about more than providing excellent services but all about attracting and retaining the best employees, working well with our clients and suppliers and acting responsibly towards the environment and communities in which we do business hence our philosophy your ultimate security.
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